Reni Novadayanti

Reni Novadayanti is an experienced professional in customer care and training, currently serving as the Customer Care Training Team Leader at tiket.com since August 2019. Responsibilities include developing training schedules, conducting surveys, and creating training strategies and materials. Previously, Reni held positions such as Loyalty Super Agent and International Flight Ticketing, gaining comprehensive knowledge of various travel products and complaint resolution. Reni's early career includes roles as a Store Cashier at Harika Music, Travel Consultant at Bhien Tour And Travel, and Ticketing Agent at Gee Tour And Travel, along with internship experiences at Garuda Indonesia, Fiyora Tour And Travel, and Taman Mini Indonesia Indah. Reni has demonstrated effective management of customer interactions and training processes throughout a diverse career in the travel and customer service industries.