Yori Oktavia

Yori Oktavia has a solid background in customer service and administration, with experience at Tiket.com as a Customer Service Staff since March 2022, where responsibilities include handling customer inquiries, escalating issues, and reporting to management. Yori previously worked at MNC Vision Networks as a Subscriber and Management Staff from October 2021 to March 2022, focusing on inbound and outbound calls, upselling products, and addressing customer complaints. Earlier experience includes an administrative role at PT. BANK NEGARA INDONESIA (Persero) Tbk., where data management tasks were performed, and a short internship at PT. Indoneptune Net Manufacturing. Yori holds a Bachelor's degree in Fisheries Technology and Management from IPB University, completed in 2020.