Kevin Costello

Kevin Costello has a diverse work experience spanning from 2013 to 2021. Kevin began their career at HSBC in 2013 as a Customer Service Representative, where they were responsible for effectively positioning products and services while serving as the customer's primary point of contact. In 2014, Kevin moved on to become the Lead Product Manager at The Night Lifeline, LLC, where they led the digital development team to create an intuitive and user-friendly iOS mobile application and web platform. After that, they worked as an Account Manager at MAXBURST, Inc. in 2016, where they nurtured, developed, and maintained client relationships that resulted in new and repeat business for the company. In 2017, Kevin became the Customer Relations Manager at Clarins Group, where they facilitated sales of company products focusing on driving revenue generation through direct communications with clients. In 2018, Kevin joined Rodo as the Director of Customer Experience, where they oversaw a team of customer experience specialists and created and implemented processes to ensure customer satisfaction. From 2019 to 2021, Kevin worked at Douugh as the Head of Customer Experience and a Customer Experience Specialist, where they educated customers on how to utilize Honcker’s mobile and web applications and catered to customer inquiries via phone, email, and chat. Currently, Kevin is the Head of Customer Support at Till Financial.

Kevin Costello attended St. John's University from 2008 to 2012, where they earned a Bachelor of Science in Business Management.