Ana Flavia Bianchi

Ana Flavia Bianchi is an experienced professional in the field of information technology, currently serving as the Executive Manager for Digital Sales IT Solutions and Digital Sales & Caring at TIM Brasil since April 2017. With a strong focus on project management and team leadership, Ana has been instrumental in overseeing technology initiatives for CRM and digital sales, integrating complex systems used across retail points in Brazil. Prior experience includes key roles at Accenture Brasil, managing critical projects in sales system restructuring and CRM architecture, as well as significant contributions at TIM Brasil and Vivo in systems management and analysis. Ana holds a Bachelor's degree in Computer Science from UEL and is currently pursuing a postgraduate specialization in Artificial Intelligence and Data Science for Leaders from Universidade Presbiteriana Mackenzie.