TIM Brasil
Diogo Nascimento is a seasoned marketing professional with extensive experience in customer relationship management (CRM) and data management. Currently serving as Senior Manager - Marketing for the Mass Segment at TIM Brasil since September 2015, Diogo leads upselling projects, focusing on enhancing customer journeys and achieving ambitious strategic goals. Previous roles at TIM Brasil included managerial positions in marketing and finance, where responsibilities encompassed customer base management and data governance. Prior to joining TIM Brasil, Diogo worked at Telemar Norte Leste, managing marketing strategies for prepaid and control plans and significantly contributing to the transition of customer segments. Diogo's career began at Infoglobo as a Market Analyst, specializing in acquisition campaigns and database marketing implementation. Academic qualifications include an MBA from Ibmec and a Bachelor's degree in Statistics from the Escola Nacional de Ciências Estatísticas.
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TIM Brasil
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TIM is the fastest growing mobile phone company in Brazil. Currently, it has more than 13,000 employees across the country who work delivering innovative and quality services in mobile, landline and broadband internet. It is a company made up of creative people, with energy and customer focus. They value transparency, quality and innovation so that Brazilian consumers can do more and go further.