TIM Brasil
Leonardo de Oliveira is a seasoned IT professional with extensive experience in system analysis and engineering, currently serving as a Senior Support Engineer at TQI since February 2023. With a tenure at TIM Brasil since May 2013 as a Senior Systems Analyst, Leonardo has contributed significantly to various projects and operational support, focusing on billing, provisioning, and troubleshooting. Previous roles include working as a Systems Integrator at Claro Brasil on the 9th Digit Update Project and as an Analyst at TIM Brasil, where involvement in production support and consultant services was critical. Earlier experience includes support roles at TIVIT and Banco Real, specializing in production monitoring and system management. Leonardo holds a degree from Universidade do Grande ABC, completed between 2010 and 2013.
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TIM Brasil
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TIM is the fastest growing mobile phone company in Brazil. Currently, it has more than 13,000 employees across the country who work delivering innovative and quality services in mobile, landline and broadband internet. It is a company made up of creative people, with energy and customer focus. They value transparency, quality and innovation so that Brazilian consumers can do more and go further.