Paula Felix

Paula Felix has extensive experience in marketing and analysis, currently serving as a Specialist in Residential Marketing-CRM at TIM Brasil since June 2006. Paula’s roles at TIM Brasil have included Senior Consultant positions focused on pricing, economic evaluation, and marketing strategy, with responsibilities covering KPI management, data analysis, and dashboard development. Prior experience includes operational planning and call center analytics at CDPI, showcasing a strong background in traffic analysis, resource optimization, and strategic planning. Paula holds an MBA in Economic Engineering from UERJ, a postgraduate degree in Marketing from Universidade Candido Mendes, and a Bachelor's degree in History from UGF.