Silvio dos Santos Jr

Silvio dos Santos Jr, MBA, is an experienced IT Client Management professional currently working at TIM Brasil since October 2017. Prior experience includes roles as Service Manager at NTT DATA BRASIL from January 2011 to March 2016, where Silvio restructured processes for financial clients, achieving a 6% increase in profit margin, and as Service Manager and Senior Consultant at Value Partners Management Consulting, managing large teams and delivering significant revenue improvements. Additional roles include Senior Analyst Developer at Etnoteam, where an international project generated $30 million in annual revenue, and programming positions at QoS Labs and PUC, contributing to software solutions in various programming languages. Silvio holds an MBA in Software Engineering from Universidade Federal do Rio de Janeiro and additional degrees in Computer Science and Accounting.