Thiago Figueiredo

Thiago Figueiredo is an experienced marketing professional with a strong focus on CRM and sales strategies. Currently serving as Senior CRM Marketing Specialist at TIM Brasil since June 2018, Thiago manages the implementation of retention channels and defines customer engagement strategies for high-value segments. Previous experience includes a Senior Marketing Analyst role at Oi S.A, overseeing significant sales channels and revenue, and operational leadership in ticketing for the Rio 2016 Olympic and Paralympic Games. With a solid educational background, including an MBA in Total Quality Management and degrees in Industrial Engineering and Information Technology, Thiago possesses expertise in data analysis, process improvement, and strategic marketing.