Viknesvaran Gobi Raja

Viknesvaran Gobi Raja serves as Service Manager at TIME dotCom Berhad since March 2023, focusing on building strong customer relationships and managing operational and project-related escalations. Responsibilities include performance monitoring for SLA compliance, problem management, contract negotiations, and service efficiency enhancement. Previously, Viknesvaran held the position of Local Delivery Manager at Orange Business Services from June 2021 to March 2023, overseeing IT and network service delivery across the APAC region. From April 2012 to March 2021, Viknesvaran acted as Senior Production Planner at T-Systems International, where duties encompassed project management, cloud deployment, and asset management within a fast-paced environment.