Reba Gallant, CCSM, BIC

Reba Gallant, CCSM II, NC BIC has extensive work experience in various roles within the real estate industry. Reba is currently working at Showcase IDX, where they help real estate agents implement a powerful IDX on their website, generating leads and improving their online presence. Prior to this, they worked as a Virtual Office Assistant at Time Etc, providing support in areas such as real estate, accounts payable, and general business administration. Reba also has experience as a real estate broker in North Carolina, and they have worked as an account executive in sales at STRATAFOLIO. Reba has a strong background in customer success and onboarding, having worked as a customer success representative at Kardin Systems, where they served as the main point of contact for clients. Reba has also held positions as a commercial real estate manager associate, an operations analyst in accounting, and a property manager in various organizations. Additionally, they have served as the president of the Brier Creek Master and Tract A Associations, overseeing the management and maintenance of the associations' properties. Reba is skilled in troubleshooting, finding solutions, and optimizing processes to enhance customer experiences.

Reba Gallant, CCSM II, NC BIC, obtained their Bachelor's degree in Business Management with a focus in Accounting and Marketing from Guilford College. Reba also studied Accounting and Business Communications at West Virginia Wesleyan College. Reba has additional certifications, including a Six Sigma: White Belt from LinkedIn in June 2023, a Broker In Charge certification from the NC Real Estate Commission in May 2020, a Certified Customer Success Manager (CCSM) Level 2 from SuccessHACKER in March 2023, a CMCP from BOMI International in December 2020, and an Accredited Commercial Manager (ACoM) from the Institute of Real Estate Management (IREM) in June 2020.