Jesse Balsam is an experienced professional in the fields of customer success, business development, and education. Since September 2019, Jesse serves as a TimeCamp Advisor in the USA, while also holding the position of Founder and Director of Studies at LEAP Words since October 2005. Previous roles include Customer Success Manager at Zapflow, where Jesse contributed to managing investment deal flow for VCs and private equity teams, and Software Testing Consultant at TestArmy, focusing on agile and DevOps transformations in software quality assurance. As Business Development Manager at CODESUSHI, Jesse expanded the client base and enhanced brand presence, and as North American Product Manager at RightHello, Jesse ensured client success through effective guidance and support. Jesse holds a Master’s degree in English Linguistics from UCLA obtained between 1997 and 2001.