Emily D.

Customer Success Engineer II at Tines

Emily D. has diverse work experience in various roles and companies.

Emily started their career as a Volunteer at Richard Sugden Library in 2010. Emily then worked as a Technology Assistant at Simmons College, where they performed printer maintenance, repaired laptops, organized equipment, and documented guide articles.

Emily later joined CVS Health as a Pharmacy Technician in 2014 before becoming an IT Helpdesk Specialist Intern at Payette Associates in 2015. Emily also had an IT Intern role at Bamboo Rose in 2016.

In 2016, Emily worked as a Web Developer at Boston University before joining Wentworth Institute of Technology as a Help Desk Specialist and later as a Program's Assistant from 2013 to 2016.

From 2017 to 2019, they worked as a Technical Support Specialist II at precisioneffect. Following this, they joined Pliancy, where they held multiple roles, including Consultant, Projects Engineer, and Lead Onboarding Engineer. Emily'sresponsibilities included project management, client onboarding, creating procedures, and building custom solutions for Capital Management and Life Science companies.

Emily's most recent role is as a Customer Success Engineer at Tines, starting in 2022.

Emily D. obtained a Bachelor of Science (BS) degree in Computer Science, specializing in Computer Networking, from the Wentworth Institute of Technology. In addition to their degree, they have also obtained two certifications: Tines Core from Tines, which they received in December 2022, and Okta Certified Professional from Okta, which they received in December 2021.

Links

Previous companies

precisioneffect logo
Boston University logo
Pliancy logo
Simmons University logo

Timeline

  • Customer Success Engineer II

    August 1, 2023 - present

  • Customer Success Engineer

    April 1, 2022