Ibrahim Hakki Ozel

Ibrahim Hakki Ozel is an experienced IT Service Management professional with a robust background in leading ITSM initiatives across various companies. Currently serving as Service Management Tech Lead at Tipico since September 2018, Ibrahim has been instrumental in building ITSM teams in Germany and Croatia and overseeing IT service management processes internationally. Previous roles include Senior IT Specialist in Service Management at IBM, where Ibrahim led migration projects and collaborated on solution approvals, and IBM Software Solutions Manager at ISTANBUL PAZARLAMA A.S., focusing on transforming the company into an IBM software partner. Ibrahim's career also includes significant positions in ITSM consulting and management at various organizations, starting with military service as an IT Specialist in the Turkish Army. Educational qualifications include a Bachelor's degree in Business Administration from Anadolu University and a Computer Programming degree from Istanbul University.