Kevin Bornfleth

BPO | Business Process Owner at Tipico

Kevin Bornfleth has a diverse work experience history. Kevin most recently worked at Tipico as the Head of Customer Operations AML, where they managed a team of 50+ agents, analysts, specialists, and team leads. Prior to that, they were the CRM Lifecycle Team Manager at Tipico, overseeing a team of four direct reports. Kevin also held the positions of VIP Team Manager and VIP Loyalty Manager at Tipico. Before joining Tipico, Kevin worked as a Sales Manager at BLOOMY DAYS GmbH and in business development. Kevin also has experience in brand marketing and process management at Zalando SE and in the sports desk at Verlag Der Tagesspiegel GmbH.

Kevin Bornfleth is a student with an education history at the University of Potsdam, where they pursued a Bachelor of Science (B.Sc.) degree in Betriebswirtschaftslehre (Business Administration). No specific start or end years are provided for their time at the University of Potsdam. Additionally, Kevin has obtained various certifications from different institutions. These certifications include "Certificate: Practical Application of AML/CFT Requirements for Gaming Companies" from ARQ Group in September 2020, "Leading without Formal Authority" from LinkedIn in February 2019, "Building Customer Loyalty" from LinkedIn in February 2018, "Become a Manager" from LinkedIn in October 2017, "Building Accountability Into Your Culture" from LinkedIn in October 2017, "Delegating Tasks to Your Team" from LinkedIn in October 2017, "Leading Productive Meetings" from LinkedIn in October 2017, "Managing for Results" from LinkedIn in October 2017, "Performance Review Foundations" from LinkedIn in October 2017, "Rewarding Employees" from LinkedIn in October 2017, "Hiring Your Team" from LinkedIn in July 2017, "New Manager Foundations" from LinkedIn in July 2017, and "Onboarding New Hires" from LinkedIn in July 2017.

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