Parveen Kumar

Senior Customer Success Associate at tiptap

Parveen Kumar began their work experience as an intern at NBPGR in December 2015 and continued until May 2016. They then joined Tim Hortons in November 2019 as a Team Member, where they trained new employees, maintained quality standards, and managed the Drive-thru and Storefront. Parveen worked at Tim Hortons until August 2021. Currently, they are employed as a Customer Success Associate at tiptap since October 2021.

Parveen Kumar's education history is as follows:

From 2020 to 2021, Parveen attended Conestoga College and obtained a Graduate Certificate in Supply Chain Management.

From 2019 to 2020, Parveen also attended Conestoga College and obtained a Graduate Certificate in Project Management.

From 2014 to 2016, Parveen studied at Amity University and earned a Master of Science (MS) degree in Applied Chemistry.

From 2009 to 2012, Parveen attended Delhi University and obtained a Bachelor of Science (BS) degree in Chemistry.

In addition to Parveen's academic achievements, there are several additional certifications:

- In April 2022, Parveen obtained the certifications "Avoiding Common Pitfalls in Customer Success Management," "Engagement Evaluation Best Practices for Customer Success Management," "Value Realization Best Practices for Customer Success Management," and "Engagement Preparation Best Practices for Customer Success Management" from LinkedIn.

- In March 2022, Parveen obtained the certification "Onboarding and Adoption Best Practices for Customer Success Management" from LinkedIn.

- In July 2021, Parveen earned the certifications "CVENT HYBRID EVENTS CERTIFICATION," "CVENT VIRTUAL EVENTS CERTIFICATION," "CVENT SYSTEM ADMINISTRATOR CERTIFICATION," and "CVENT ACCOUNT ADMINISTRATOR CERTIFICATION" from Cvent.

Links

Timeline

  • Senior Customer Success Associate

    January 1, 2024 - present

  • Customer Success Associate

    October, 2021