José Manuel Moreno Borbor currently serves as Care Team Leader at Tipti S.A. since February 2023. Previously, José Manuel worked in various customer experience roles, including Customer Experience at PayJoy, where responsibilities involved invoice approvals and conflict resolution strategies. At Conexión Empresas, José Manuel held the position of Supervisor de Contact Center, overseeing multiple campaigns related to customer service and sales for different clients. José Manuel also led campaigns as Líder de Campaña at Partners Group - CX and held senior supervisory roles focused on quality and monitoring at Abiatar S.A. and GEA INTERNACIONAL. José Manuel holds a degree in International Business Management from Universidad Católica de Santiago de Guayaquil and completed a bachelor's program in Physics and Mathematics at Anai - Academia Naval Almirante Illingworth.
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