Faisal Alhamed

Faisal AlHamed is an experienced professional in customer support and operations, currently serving as the Director of Customer Support - Operations at Tiqmo since June 2022. In this role, Faisal successfully established a Contact Center in Saudi Arabia, overseeing all aspects from recruitment to project management. Additionally, Faisal is a Customer Support Manager at CX Saudi and a member of the Customer Experience Association at First Abu Dhabi Bank, where previous roles included KSA Cards Product Manager and Manager of Personal Banking & Contact Center. Before that, Faisal worked at SABB, focusing on eServices and social media management.