Maulik Dave

Maulik Dave has a background in Information Technology, with experience in various support roles at companies like Titan, Flock, Directi, and Packt Publishing. Maulik has successfully managed support teams, KPIs, SLA, and CSAT, and has been responsible for handling customer queries and issues across different mediums. In addition, Maulik has experience in monitoring and taking down pirated content for a publishing company. Maulik Dave's expertise lies in application support and product support, showcasing strong leadership and problem-solving skills.