Amanda Cruz

Amanda Cruz has a diverse work experience spanning over several years. Amanda currently holds a role in Sales Operations at TitanHQ since 2022. Prior to that, they worked as an Office Administrator at Allpro Services from July 2021 to November 2021. In this role, they provided support to employees, the operations team, and clients, ensuring accuracy and security of data. Amanda also coordinated efforts between various departments.

Before their role at Allpro Services, Amanda was a Customer Service Manager (Hospitality) at Lana Asian Street Food from April 2019 to July 2021. There, they trained and mentored team members, implemented a system for customer feedback, and improved customer service.

In 2018, Amanda worked as a Billing Analyst at TozziniFreire Advogados. Their responsibilities included managing client portfolios, addressing queries, and negotiating outstanding payments.

From 2010 to 2015, Amanda served as a Business Administrator at DR - Manutenções Industriais. In this role, they managed a cross-functional team, led recruitment programs, and conducted Health and Safety training.

Overall, Amanda Cruz has demonstrated strong organizational skills, customer service expertise, and the ability to handle diverse responsibilities in various work environments.

Amanda Cruz's education history begins in 2008 when they attended ETEC - Escola Técnica Estadual de São Paulo and obtained a degree as a Technician of Business Administration. Amanda then went on to Centro Universitário São Camilo, where they pursued an Honours Bachelor of Business Administration (BBA) from 2011 to 2015.

In 2020 to 2021, Amanda attended the National College of Ireland and completed a CIPD Diploma in Human Resource Management. Most recently, in 2023, they enrolled at Atlantic Technological University and obtained a Lean Sigma White Belt certification.

In addition to their formal education, Amanda has obtained various certifications. In May 2023, they received the ATU Sligo Lean Sigma White Belt certification from the Institute of Technology, Sligo. In May 2021, they obtained a certification in Neurolinguistic Programming from Escola Conquer, and in April 2020, they acquired a certification in Emotional Intelligence from the same institution.