Snehal Rao

Customer Success Manager at TitanHQ

Snehal Rao has a diverse work experience in various roles and industries.

Starting from 2016, Snehal worked as a Marketing Research Analyst at FULLERENE SOLUTIONS AND SERVICES PRIVATE LIMITED for two months. In 2016, they also served as a Business Development Consultant at TAAL Tech, focusing on IoT, Embedded Systems, Cloud, Analytics, and Mobility.

In 2017, Snehal worked as a B2B Consultant at Edutech until June 2018. From July 2018 to April 2022, they held the role of Senior Manager - B2B Partnerships and Strategy at Scaler.

In 2022, Snehal worked as a Product Specialist at Digitally from April to July. Then, they joined TitanHQ as a Customer Success Specialist from August to November, and currently hold the position of Customer Success Manager.

Snehal Rao completed a Master of Business Administration (M.B.A.) in Marketing and Human Resource from Justice K S Hegde Institute of Management from 2014 to 2016. Prior to that, Snehal completed an Engineer's Degree in Computer Science from Visvesvaraya Technological University from 2010 to 2014. In addition, Snehal has obtained various certifications, including "Engagement Evaluation Best Practices for Customer Success Management" and "Onboarding and Adoption Best Practices for Customer Success Management" from Practical CSM in July 2022. Other certifications include "Business Fundamentals for Customer Success Managers" from Practical CSM in June 2022, "Customer Retention" from LinkedIn in June 2022, "Customer Success Management Fundamentals" from Practical CSM in June 2022, and "Measuring the Value of Customer Service" from LinkedIn in May 2022. Furthermore, Snehal obtained certifications in "Sales: Closing Strategies" from LinkedIn in March 2022, "Strategic Thinking" from LinkedIn in March 2022, "Business-to-Business Sales" from LinkedIn in May 2020, "Sales: Customer Success" from LinkedIn in May 2020, and "The Complete Digital Marketing Course" from Udemy in April 2020.

Links

Timeline

  • Customer Success Manager

    November, 2022 - present

  • Customer Success Specialist

    August, 2022