Gemma M. is an experienced professional with a diverse background in customer service, international development, and language assistance. Currently serving as a Customer Management Associate at PwC UK since March 2022, Gemma has contributed to a multinational pharmaceutical company's HR team as a data analyst. Additionally, Gemma has been a Retail and Photographic Assistant at Titanic Belfast since May 2018, excelling in a high-pressure customer service environment recognized as a leading tourist attraction. Previous roles include an International Development Intern at Think Pacific, an English Language Assistant for the British Council in Spain, a Customer Service Advisor at Dickson Rice Sales and Lettings, and a Sales Assistant at Debenhams. Gemma holds a Bachelor of Arts in International Relations and Spanish from Queen's University Belfast.
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