Ademilson Souza

Ademilson Souza is a skilled IT professional with extensive experience in network support and management. Currently serving as an Analyst of Specialized Support at TIVIT since April 2021, Ademilson facilitates client demand management and communication between operational teams while ensuring effective process implementation. Prior roles include network support and monitoring at Ericsson, where responsibilities encompassed technical report preparation and issue analysis for network services, and as a Pleno Infrastructure Technician at Capgemini, focusing on troubleshooting telecommunications networks. Ademilson's educational background includes an MBA in Communication and IT Project Management from Universidade Paulista, alongside degrees in Computer Networks and Information Technology from Universidade Estácio de Sá and Instituto Tecnológico de Barueri, respectively.