Pedro Henrique Dias

Pedro Henrique Dias has over nine years of experience in IT management, with a current role as IT Manager at TIVIT since August 2018. Responsibilities include overseeing outsourcing services delivery, managing technical and operational teams, and ensuring compliance with service level agreements (SLAs). Prior roles at TIVIT also involved project coordination and service delivery management. Other significant experience includes serving as Regional IT Manager at Votorantim Cimentos and support analyst at Vita IT. Pedro holds a degree in Gestão Tecnologia da Informação from Universidade Paulista and an MBA in Gestão Estratégica de Vendas e Relacionamento from Descomplica.