Muhammad Hanzala

Muhammad Hanzala is a seasoned IT professional with extensive experience in system and network support. Currently serving as a Senior System Support Engineer at Tkxel since January 2021, responsibilities include managing level 2 tickets and collaborating with team members and vendors for troubleshooting and system repairs. Previous roles include providing level 1 and level 2 support at Express News, working with Grass Valley News automation systems at Public News TV, and serving as an Information Technology Officer at NEO TV Network, where Muhammad demonstrated proficiency in Windows OS installation, support, and network cabling.