TLC Associates offers a unique combination of experience and expertise in the ability to manage a variety of inbound, outbound, email, and web chat programs.  As a 100% employee-owned company, we are committed to delivering premium contact center services based on operational excellence and best-of-breed technologies by a team with a true passion for the industry. We rely on a consultative approach to build open, honest business relationships with clients across a variety of industries. Named an IQPC Call Center Leader of the Year and Best Outsourced Provider in 2013, TLC Associates operates in a “no-excuses” environment and is dedicated to delivering the best ROI for our clients’ campaigns.

Call Center

TLC Associates

Thomas L. Cardella

Allison Krivachek

Ashley Hahesy

Tom Moroney

Brian Theusch

Vince Tierres

Kim Fox

The Customer Service & Sales Team at TLC Associates expertly handles all inbound and outbound communications, email, and web chat support. By leveraging their passion for the industry and advanced operational techniques, they are dedicated to delivering exceptional customer service and maximizing sales opportunities. Team members, which include Customer Service Coordinators, Sales Associates, and Sales Trainers, work collaboratively to ensure the highest ROI for clients’ campaigns through a consultative and results-driven approach.

Customer Service & Sales Team

Leadership Team

Human Resources

Customer Service & Sales Team

About

Team members

Other teams at TLC Associates

Leadership Team

Human Resources