TLC Associates offers a unique combination of experience and expertise in the ability to manage a variety of inbound, outbound, email, and web chat programs.  As a 100% employee-owned company, we are committed to delivering premium contact center services based on operational excellence and best-of-breed technologies by a team with a true passion for the industry. We rely on a consultative approach to build open, honest business relationships with clients across a variety of industries. Named an IQPC Call Center Leader of the Year and Best Outsourced Provider in 2013, TLC Associates operates in a “no-excuses” environment and is dedicated to delivering the best ROI for our clients’ campaigns.

Call Center

TLC Associates

Thomas L. Cardella

Mike Matejka

Tina Becerra-Hinsley

David McCormick

Allison Krivachek

Ashley Hahesy

Brian Theusch

Vince Tierres

Kim Fox

The Human Resources team at TLC Associates is responsible for recruiting, hiring, and onboarding new talent, managing employee payroll and benefits, and overseeing organizational staffing needs. They also spearhead community outreach initiatives and foster employee engagement and development to maintain a motivated and skilled workforce that aligns with the company's goals and values.

Human Resources

Leadership Team

Customer Service & Sales Team

Human Resources

About

Team members

Other teams at TLC Associates

Leadership Team

Customer Service & Sales Team