Selene Chou is an experienced expert in the internet industry, currently serving as the Team Lead and Head of the Brand Ecology Center within the Brand Strategy Department at Tmall. With a Master’s degree from Lingnan College at Sun Yat-sen University, Selene has previously held significant roles at Unilever, Amazon, and Nestlé, where they developed strategies in marketing, business planning, and consumer operations. Selene's expertise includes leveraging big data for digital growth and systematically improving customer operations for brands.
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