Dipak Shastri

Dipak Shastri is an experienced professional in operations management and customer service, currently serving as the Operations Manager for Sales Activation at The Marketing Practice since September 2020. With a strong background in B2B marketing, lead generation, and project management, Dipak has held various managerial roles including Contact Center Manager at Wright Hassall LLP and Client Services Manager at First Utility. Previous positions include Case Resolution Manager at Atlantic Data and Customer Service Manager at General Dynamics Information Technology, where resource planning and performance management were key responsibilities. Dipak's extensive experience also includes a tenure at TSYS as a Customer Services Manager and at Marks and Spencer as an Operations Manager, where sales growth and staffing optimization were emphasized. Starting a career at the Post Office as a Manager, Dipak laid a foundation for promoting excellent customer service and maximizing profitability. Education was completed at Sidney Stringer School from 1977 to 1982.