Amanda Estes, MBA, serves as the Director of Site Reliability Engineering at Toast, leading the development of the SRE team and enhancing operational metrics across systems. Previously, Amanda held the position of Director of Reliability Engineering at Kohl's, where a significant transition to a site reliability engineering model was achieved. Prior experience includes over 16 years at CFA Institute, progressing from an Application Administrator to Director of Site Reliability Engineering and Director of Application and Platform Management, focusing on optimizing systems and ensuring reliability through automation and effective incident management. Amanda holds a Bachelor of Arts in Technical and Scientific Communication from James Madison University and a Master of Business Administration from Averett University.
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