Casey (Kathryn) Gianfrancesco is a skilled professional with extensive experience in the culinary and customer success sectors. Currently serving as a Customer Success Manager II at Toast since October 2022, Casey has previously held various pastry-related roles, including Executive Pastry Chef at The Baker's Grove and Pastry Sous Chef at Castle Hill Inn - Relais & Chateaux. Additional experience includes positions as a Pastry Chef at Boat House Restaurant and a Pastry Cook at Four Seasons Hotels and Resorts, among others, spanning over a decade in the baking and pastry arts. Casey holds a Bachelor of Professional Studies in Baking and Pastry Arts from The Culinary Institute of America, where the educational journey took place from 2010 to 2013.
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