Cassidy Saez

Cassidy Saez is a skilled Business Operations Representative currently employed at Toast since January 2023, with a previous role as a Customer Success Specialist at Evolve from April to December 2022. In the latter position, Cassidy excelled in customer engagement, exceeding performance quotas and enhancing customer satisfaction through effective problem-solving and emotional intelligence. Prior experience includes a long tenure at Gringo's Mexican Kitchen, where Cassidy served as a Certified Trainer, Supervisor, and Head Hostess, demonstrating leadership by guiding a large team, optimizing operations, and delivering exceptional customer service. Cassidy holds a degree in Hotel Restaurant Management with a focus on Sales & Marketing from Conrad N. Hilton College and the University of Houston, completed between 2017 and 2020.