Jessica Leefe

Jessica Leefe is a seasoned professional in consumer engagement and co-design, currently serving as Principal Consultant and Head of Co-design at Tobias Australia since September 2021. Prior experience includes the role of Consumer Engagement and Co Design Manager at the NSW Agency for Clinical Innovation and serving as Customer Experience Programs Lead at the Australian Red Cross. Jessica held multiple positions at Bupa Australia & New Zealand from 2014 to 2019, including Experience Lead - Health and Marketing, Customer Experience Design Manager, and Senior Customer Experience Consultant. Earlier roles at Bupa Australia from 2009 to 2013 focused on customer optimisation and project coordination, along with experience as Team Administrator at Essex County Council in 2008. Jessica holds a Master's degree in Public Health from the University of Sydney and a BA (Hons) in English from the University of Plymouth.