Daniel Merrick

Customer Operations Director at Together Money

Daniel Merrick has a diverse work experience in the financial industry. Daniel currently holds the position of Customer Operations Director at Together - loans, mortgages & finance, starting in March 2021. Prior to this role, they served as the Business Assurance Director & DPO from January 2016 to March 2021. Before that, they worked as the Head of Compliance Monitoring from January 2015 to January 2016, and as the Head of Customer Relations and Quality from June 2011 to January 2015. Daniel also has experience as a Change Manager from June 2010 to June 2011, and as a Collections Team Manager from July 2007 to June 2010, all within Together - loans, mortgages & finance. Additionally, Daniel Merrick worked at CLS Finance as a Management Trainee from August 2006 to July 2007, where they were responsible for various tasks, including managing the arrears portfolio, client onboarding, and underwriting/referral processes.

Daniel Merrick attended The Immingham School from 1998 to 2003. However, no details about the degree or field of study were provided. In terms of certifications, Daniel obtained a Certificate in Regulated Complaints Handling and a Certificate in Supervising in a Regulated Environment from ifs University College in August 2012. Daniel also obtained a Certificate in Regulated Customer Care from the same institution in February 2011. Additionally, Daniel received a Lean Six Sigma Green Belt certification from BSI in August 2010. Details about the Data Protection Practitioner certification, including the institution and the date of obtaining it, were not provided.

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