Luke Giddings has extensive experience in technical and service-oriented roles, currently serving as the Senior Regional Team Lead at SHI International Corp. since April 2016, overseeing a team of field technicians and managing deployment projects and support for Retail Point of Sales equipment. Concurrently, Giddings has held the position of Regional Lead Technician at Guardian Protection Services, demonstrating strong technical expertise and organizational skills in security system installations and repairs since May 2016. Additional experience includes roles as Regional Service Technician II at Tolt Solutions, where responsibilities involved managing service calls and ensuring compliance with Service Level Agreements, and as CAE 3 Commercial at Comcast Business, focusing on client requests for telecom services. Previous experience also includes office management at Resources for Human Development and a commercial service role at GMACM Commercial. Giddings holds a degree from Central State University.
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