CS

Christina Shiu

E-commerce Customer Service Manager at TOMS

Christina Shiu has a diverse work experience. Christina worked at TOMS from 2014 to 2015 as an Ecommerce - Customer Support Specialist, where they provided support for customer service and managed customer accounts. Christina also worked as an E-Commerce Customer Service Manager from 2018 with TOMS, where they managed customer service and handled billing and payment issues. Christina also worked as a Quality and Training Coordinator from 2015 to 2018 at TOMS. Prior to that, they owned and operated Shiubox Bakes from 2012. Christina has experience as a Cake Decorator at Fluffy Thoughts Cakes from 2013 to 2014 and as a Lead Decorative Artist at Amphora Bakery from 2011 to 2013. Christina started their career as an Administrative Assistant at The Whiting-Turner Contracting Company from 2010 to 2011.

Christina Shiu obtained a Bachelor's degree in Industrial and Product Design from Virginia Tech, where they studied from 2004 to 2009. In 2014, they attended Otis College of Art and Design and studied Graphic Design until 2017. Additionally, they received a certification in Typography II from Otis College of Art and Design's Extension program. The specific month and year for obtaining the certification are not provided.

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Timeline

  • E-commerce Customer Service Manager

    March, 2018 - present

  • Quality And Training Coordinator

    December, 2015

  • Social Media Customer Engagement

    September, 2015

  • Ecommerce Customer Support Specialist Contract

    July, 2014

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