Ritwik Gupta

Ritwik Gupta is an experienced Senior Product Manager currently at Navan, focusing on cloud-based contact center solutions and AI-powered workflows since April 2022. Prior to this role, Ritwik served as a Senior Product Manager at Acko, where strategic initiatives in customer experience significantly contributed to revenue growth. Ritwik's earlier experience includes positions at Swiggy, where a successful core logistics platform and loyalty program were developed, and at Shadowfax Technologies Pvt Ltd, where leadership encompassed hyperlocal operations and innovative logistics solutions. Additionally, Ritwik was a core team member at NiteFoodie.com, a food delivery start-up, and began a career as a Software Engineer at Orange Business Services. Ritwik holds a Bachelor of Technology degree in Computer and Electronics Engineering from The LNM Institute of Information Technology.