Brianna Millard

Brianna Millard is an experienced professional in people operations and management, currently serving as a People Operations Generalist at tonies® USA since February 2024. Previously, Brianna spent over 14 years at Western Governors University, where key accomplishments included transforming underperforming teams, delivering large-scale projects, and enhancing customer satisfaction across various managerial roles. Notably, Brianna doubled productivity, reduced errors, and consistently exceeded performance expectations in multiple positions, such as Group Operations Manager and Enrollment Counselor. Earlier career experience includes roles at American Express as a Business Lending Consultant and Credit Analyst. Brianna holds a Master of Science in Leadership & Management and an MBA from Western Governors University, along with a Bachelor's Degree in Mass Communication with a focus on Public Relations from the University of Utah.