Tooling U-SME
Rachael Frances is an experienced Content Developer II at Tooling U-SME, with previous roles as an Instructional Designer at National General and Adjunct Professor of English at Bryant & Stratton College. Rachael has a Master of Arts in English from Case Western Reserve University and a Bachelor of Arts in English Literature, Film, and Culture from Penn State Erie, The Behrend College. Throughout Rachael's career, Rachael has also held positions in marketing, social media management, volunteer services, and guest services.