Nikos Roussos

Nikos Roussos is an experienced account manager with a background in strategic account management and customer experience. Currently serving as an Account Manager for EMEA at ToolsGroup since November 2022, Nikos previously held multiple roles at RSi, an IRI Company, from October 2016 to November 2022, including Senior Strategic Account Manager and Senior Customer Success Analyst, focusing on customer inquiries, onboarding, and process improvements. Prior experience includes roles at Quest Diagnostics, Titan Cement Company SA, and Pyrsos English Language School, covering materials management, accounting, customer support, and sales. Nikos holds a Master's degree in Project Management for Logistics and Supply Chain Management from the University of Greenwich and has completed advanced training in MEDDPICC.