Anthony Bansode is a seasoned professional with extensive experience in customer service and engagement across various industries. Currently serving as a Senior Customer Support Officer at Toothsi since August 2019, Anthony manages customer queries, resolves escalations, and addresses Consumer Court complaints. Previously, as a Customer Engagement Manager at Toothsi, responsibilities included cold calling, making sales pitches, coordinating dentist and patient schedules, and building relationships with partner clinics. Prior to Toothsi, Anthony worked as a Service Advisor at British Airways, where responsibilities involved managing bookings and customer service requests for the US and European markets, and as a Customer Service Associate at Capita, focusing on telecom service for the UK. Anthony began a career in customer service at MI CASA, facilitating relationships with builders and leading sales processes. Anthony holds a Bachelor of Arts in Economics from Indira Gandhi National Open University.
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