Nicole Heyde

Director, Customer Success at TOOTRiS

Nicole Heyde is an experienced professional currently serving as an Educational Program Consultant for Jingoli Power, LLC since February 2023. Prior to this role, Nicole held multiple positions at UrbanSitter from December 2017 to February 2023, including Customer Success Manager, Member Services Partnerships Lead, Customer Experience Manager for Sitter Pro, and Member Services Payments Lead. Nicole's earlier career includes roles such as Customer Experience Manager at DayAxe, Inc., Director of Client Services at AgentAce, and Director of Customer Relations at Milk & Honey. Additional experience involves positions like Director of Customer Support at Hello Music and Director of Student Services & Financial Aid at Hilltop Academy. Nicole has educational credentials from the British Columbia Institute of Technology, Coursera, and McGill University, including a Bachelor of Business Administration, a certificate in Google Project Management, and a Bachelor of Arts in Political Science and Government.

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