Hilary Tjian

VP of Customer Success at Topanga.io

Hilary Tjian has a diverse work experience, starting with their role as a Tutor/Mentor at Jackson Middle School in 2012, where they focused on mentoring and tutoring students with special education needs. In the same year, they also participated in a project at Lewis & Clark College-Civic Ware, where they designed and constructed ceramic wares for an event promoting gardening and community unity.

In 2013, Hilary worked as a Development and Special Projects Intern at Free Arts NYC, gaining experience in project coordination and development.

From 2012 to 2014, Hilary worked at Rubirosa Ristorante, initially as an Assistant Event Director/Maitre D', and later as a Manager and Event Director. In these roles, they managed front-of-house staff, ensured customer satisfaction, and handled marketing and media appearances for the restaurant.

From 2014 to 2016, they worked at Cover, Inc. / VELOCITY as a Key Account Manager, responsible for managing relationships with 85 restaurants and conducting on-site trainings.

In 2016, Hilary joined MealPal as a Business Development Representative, where they were involved in sales, marketing, and operations activities to support the company's expansion.

In 2017, Hilary became the Partnerships Manager at Knotel, where they focused on building partnerships and managing relationships within the company.

Hilary then joined Feather in 2018, initially as a Lead Account Manager, then as Head of Customer Success, and eventually as Director of Customer Operations. During their time at Feather, Hilary was responsible for various customer-oriented roles, showcasing their ability to lead and ensuring customer satisfaction.

In 2021, they joined FutureWomenX as a FutureMaker, where they worked with other senior executives and thought leaders to drive positive change and elevate women.

Finally, in 2023, Hilary took on the role of VP of Customer Success at Topanga.io, where they are currently responsible for leading the customer success team.

Hilary Tjian began their education at Head-Royce School, where they completed their high school education from 2004 to 2008. Hilary then went on to pursue a Bachelor of Arts (B.A.) in Sociology and Anthropology at Lewis & Clark College, graduating in 2012. In 2016, Hilary attended the Natural Gourmet Institute for Health and Culinary Arts, where they focused on Health and Wellness and Vegan cooking in the Culinary Arts program. There is no available information on whether or not Hilary attended The University of Auckland or pursued any degrees or fields of study there.

Links

Previous companies

MealPal logo
Knotel logo

Timeline

  • VP of Customer Success

    February, 2023 - present