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Deo Francis Estrada

Technical Support Specialist at TOPdesk

Deo Francis Estrada began their work experience in 2016 as a Junior Sharepoint Developer intern at House of IT. In 2018, they joined Accor Hotels as a Guest Service Representative, where they provided exceptional customer service and performed various tasks to ensure a positive guest experience. Since 2020, Deo has been working at TOPdesk as a Technical Support Specialist, where they analyze and responds to customer and colleague inquiries, continuously learns about evolving technology, and prioritizes customer satisfaction.

Deo Francis Estrada obtained a Bachelor's degree in Information Technology from STI College Cebu, where they studied from 2013 to 2017. Deo Francis also pursued further education in Cybersecurity Fundamentals at La Trobe University, although the specific dates of their enrollment are not provided. In addition to their degrees, Deo Francis Estrada obtained the Microsoft Certified: Azure Fundamentals certification from Pearson VUE in September 2022.

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