Caitlyn Walsh

Caitlyn Walsh is a skilled professional with extensive experience in customer support and education. Currently serving as the Senior Manager of Support at Topstep, Caitlyn has successfully led a team of billing and account support representatives while focusing on quality assurance and productivity. Prior to Topstep, Caitlyn held various roles at Magoosh, including Product & Customer Support Manager, where collaboration with product teams enhanced the customer experience. Caitlyn's background also includes teaching in primary education, where a commitment to fostering positive learning environments was evident. With degrees in psychology and education from notable institutions, Caitlyn combines strong interpersonal skills with a strategic approach to problem-solving and team management.