Alexandru Anches has extensive experience in customer support and engineering roles, currently serving as a Production Support Engineer at TORA since October 2018. Prior to this, Alexandru was an Implementation Project Manager at Tranistics Data Technologies Pvt. Ltd. for a brief period in 2018 and held the position of Team Manager at Arvato from May 2016 to January 2018, where responsibilities included managing team performance and enhancing customer service quality. Alexandru's career began at Sykes, where roles included Team Leader and Account Trainer for major brands like Samsung, delivering technical and soft skills training, and ensuring client satisfaction. Earlier experience includes a Senior Sales Consultant role at CG&GC Intelligent Technology SA and IT Administration at Eurobiz Consult/Leadcomm, focusing on establishing quality call center operations. Alexandru graduated from the Technical University of Cluj Napoca.
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