Travis Parsons is a seasoned customer success professional with extensive experience in strategic management across multiple industries. Currently serving as a Strategic Customer Success Manager at Torch, Travis oversees a $5 million ARR enterprise portfolio while developing comprehensive Learning & Development strategies. Previous roles include Principal Customer Success Manager at Wisq, where Travis pioneered customer success initiatives, and Team Lead at Glint, managing significant Global Enterprise portfolios with a perfect renewal rate. With a strong educational background, including a Master of Science in Psychology focused on Industrial and Organizational Psychology, Travis combines analytical insights with strategic thinking to enhance client outcomes and drive business growth.
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