Frédéric Balzarini

Product Engineer Customer Care at Tornos

Frédéric Balzarini has a diverse and extensive work experience in various roles within the engineering and technical fields.

From 2022 to the present, they have been working as a Product Engineer & Customer Care at Tornos Group. In this role, they provide technical solutions and remote assistance to internal users and customers, handles customer complaints, and coordinates and implements corrective and preventive actions related to products.

Prior to this, from 2021 to 2022, Frédéric worked as a Technical Writer at Precitrame Machines SA. Frédéric'sresponsibilities included creating technical documentation and training materials, participating in the planning and coordination of documentation efforts, and conducting training sessions when needed.

From 2006 to 2020, they had a long tenure at Tornos Group, where they held two different roles. As an Application Engineer & Software Validation Specialist from 2018 to 2020, Frédéric was responsible for programming and testing new products, configuring software for Monobroche & Multibroches products, and validating macros and accompanying software on machines. Prior to that, they worked as a Training & Hotline Software Specialist from 2006 to 2018, providing support and assistance to clients, subsidiaries, and agents in hotline software and CNC.

Frédéric's earlier experience includes working as an Operator & Programmer on milling and assembly machines at PRECI-DIP SA from 2002 to 2006, and as an Operator & Programmer on CNC turning and milling machines at Schaublin SA from 1996 to 2002. Additionally, at Schaublin SA, they also had a role in machine maintenance from 2000 to 2001.

Overall, Frédéric Balzarini's work experience showcases their expertise in product engineering, technical writing, software validation, and customer service within the manufacturing and engineering industries.

Frédéric Balzarini's education history is as follows:

From 1997 to 2000, they pursued a Diplôme de contremaître, specializing in Mécanique industrielle et technologie de maintenance.

Between 1994 and 1996, they attended Schaublin SA and obtained a CFC de mécanicien de précision, with a focus on Mécanique.

From 1991 to 1994, they studied at the Ecole d'horlogerie et micro-technique, where they pursued a field of study in Micromécanique.

Additionally, they completed a professional English course at Inlingua, achieving an Anglais professionnel niveau A2.

Links

Timeline

  • Product Engineer Customer Care

    November, 2022 - present

  • Ingénieur D Application Validation Software

    May, 2018

  • Training Hotline Software Sales And Marketing

    May, 2006

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