Toronto Community Housing Corp.
Patrick Cummings is an experienced Senior Quality Assurance Analyst at Toronto Community Housing since December 2016, previously serving as a Client Service Agent. Prior to this role, Cummings worked at Cancer Care Ontario as an Associate Support Specialist, providing extensive support for corporate users' computing needs and maintaining service levels. Cummings also has experience with IBM as a Customer Service Representative and in Data Security Administration, handling technical support issues for a large user base. Early career includes a role as a Printer Configuration Technician at Lexmark. Educational background includes studies at Centennial College and Seneca Polytechnic. Cummings received a CSAT rating of 100% from customer surveys consistently throughout the career.