Diana Tonus

Senior Manager, Customer Support And Revenue Services at Toronto Hydro

Diana Tonus is an experienced professional in customer support and revenue services, currently serving as a Senior Manager at Toronto Hydro since August 2018. In this role, Diana oversees the end-to-end Collections process, ensuring compliance with regulations and optimizing corporate cash flow. Prior to this, Diana held the position of Director of Service Delivery at Morneau Shepell from 2014 to August 2018, where responsibilities included managing SaaS Benefits clients and enhancing service delivery standards. Diana's career also includes a long tenure at AonHewitt, where roles ranged from Director of Service Delivery to Director of Customer Service, focusing on multi-service benefits and client relationship management. Diana holds an Honours degree in Psychology and Sociology from York University, a Human Resources certificate from Humber College, and additional training from George Brown College.

Location

Toronto, Canada

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Toronto Hydro

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At Toronto Hydro we offer a variety of challenging and exciting opportunities in areas such as skilled trades, information technology, finance and regulatory and legal services. We also offer a number of opportunities for New Grads and Students. Whether you’re a Distribution System Technologist, Professional Engineer, IT Specialist or Administrator, you can play an important role at Toronto Hydro.


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Headquarters

Toronto, Canada

Employees

1,001-5,000

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